Frequently Asked Questions
Polymer Clay Earrings
All earrings are made with stainless steel, or titanium posts. Please look in the item description for the most accurate information for each earring style. Stainless steel can be considered hypoallergenic for most people but can contain trace amounts of nickel. Titanium is 100% nickel free.
- Polymer Clay is an oven-baked clay. Do not leave your earrings in a hot car, or in direct sunlight.
- Take off earrings before showering, exercising, sleeping, etc.
- Wipe with a damp cloth or baby wipe to clean.
- Polymer clay is durable but not indestructible, please handle carefully and keep away from sharp items to prevent scratches.
Currently orders are being shipped via USPS or UPS within: 5 business days. This is PROCESSING times only, how long it will take to arrive to you is dependent on the shipping that was selected.
I am not responsible for any USPS or UPS delays.
Please ensure your address is correct. I am not responsible for misdelivered packages due to the address being typed incorrectly. If a package is returned due to an incorrect address you will be required to pay for additional shipping fees.
I am not responsible for lost or stolen packages. If you have not received your package please reach out to USPS or UPS directly.
Currently we offer shipping to the US only!
We hope to expand to more countries in the future :)
I offer FREE Shipping to all 50 states on orders $60+. You will see the free shipping option at checkout when your total is $60.00 or more.
Shipping Rates are automatically calculated by package weight, size, and USPS or UPS rates.
Refunds and Returns
For quality control and sanitation reasons, all sales are final.
If something is wrong with the order you received, please email me at email@example.com within 7 days of receiving your order.
Wholesale and Custom Orders
Yes! I offer custom orders for clay earrings, t-shirts, and sweatshirts.
If you are interested in a custom order please email me at firstname.lastname@example.org
Custom order pricing varies based on the complexity of order/design.
PLEASE NOTE: Custom orders currently have a turn around time of AT LEAST 5 business days. If you need a custom order more quickly than this please let me know and I will let you know if it's possible!
Yes! I offer wholesale for earrings, keychains, t-shirts, and sweatshirts.
If you are interested in placing a wholesale order please email me at email@example.com for my pricing guide and any other necessary information.
Wholesale orders currently have a turnaround time of: 10-21 business days depending on the size of the order.